Member Profile – Highlands Pit Lane Automotive Workshop, Southern Highlands
Highlands Pit Lane is a state of the art automotive workshop located in the Southern Highlands of NSW. Michael Farquhar & Graham Meredith are the original business owners. Along with their wives, Melanie & Melissa, they all live locally & enjoy all the opportunities offered within the Southern Highlands.
Highlands Pit Lane currently has 9 employees. It’s facility has some access and facilities for disabled persons.
Several large FLEET companies that Highlands Pit Lane enjoy dealing with include the Local Highway Patrol & Police Vehicles.
The philosophy of Highlands Pit Lane is that ALL their customers deserve the BEST SERVICE at the BEST PRICE. They offer a FREE Wash & Vacuum with every Service or Repair. In addition they offer FREE pickup & delivery so that having your car serviced doesn’t impact your day. Fully trained technical staff are well supported by a welcoming reception team & customers are aware that they have access to service advisors when required, via their Driveway Inspection.
Highlands Pit Lane was the winner of the 2008 MTA Mechanical Repairer of the Year. This award was won after only 13 months operation. The award recognised not only the great service Highlands Pit Lane offer but also acknowledged their commitment to the local community.
The success of Highlands Pit Lane has been measured by their returning customers & by them spreading the word. Market research shows that around 85% of customers found Highlands Pit Lane through word of mouth.
Highlands Pit Lane offer the following services:
• Log Book Servicing • Performance Enhancement • Window Tinting • Auto Electrical • Body Kit Installation • Dyno Testing & Tuning
Highlands Pit Lane has an exceptional driveway service for basics like a blown light globe or a new battery and they strive to alleviate any motoring concerns or difficulties.
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