Resolving Petroleum Disputes – A flexible approach to suit your dispute
The Dispute Resolution Adviser (DRA) is a role and service established by the Oilcode to assist you in resolving issues regarding supply of a declared petroleum product and issues relating to a fuel supply agreement.
The Code aims to provide options as to how to resolve different matters and the DRA’s office is well aware that a “one size fits all” approach to dispute resolution is not appropriate for every individual and business in the petroleum industry.
Therefore, the DRA’s office will work with you to understand what your dispute is about and what approach might assist both parties to reach an efficient and workable outcome.
With over 20 years of experience in assisting the industry through mediation, conciliation and other modes of dispute resolution, under the voluntary Oilcode scheme between 1990 ad 1996 and now under Oilcode, the DRA’s office can assist you with disputes that fall within the scope of the Code.
Oilcode’s provisions concerning a fuel reselling agreement.
For further information on the scope and definitions of Oilcode, a copy can be found on our website. Further details regarding the DRA can also be found at www.oilcodedra.com.au
To speak with the DRA’s office you can contact us on 1800 239 487 (freecall).
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The MTA provides its members with a large variety of benefits that can reduce business expenses as well as assisting businesses in operating more profitably.
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